Integration in Development. Coming Soon!
Lazada is an international e-commerce company with a stronghold in South East Asia. It was launched in 2012 and has grown to become a market leader in SEA e-commerce with 50 million annual buyers as of 2019. It is backed by major investors like the Alibaba Group, JP Morgan Chase, and Tesco, among others. In 2016, it achieved a gross merchandise value of USD 1 billion, becoming the biggest retailer in South East Asia. Major product categories include consumer electronics, fashion & beauty, apparel, sports, and fitness.
- Real-time order retrieval from Lazada to Hopstack platform
- Catalog management for Lazada and other sales channels at once within the Hopstack platform
- Multi-customer order synchronization for 3PL providers catering to Lazada sellers
- Manage returns and exchanges for orders through customers
- Track orders status and location even if Lazada fulfills them
- Centralize and automatically synchronize inventory
- Sync product identifiers like UPC, GBIN, EAN, etc.
- Centrally manage buffer stock levels and get alerts for SKUs based on preset conditions
- Bulk import large number of products and SKUs
- Real-time monitoring of inventory levels and inventory-related operations
- Prioritized dilution of stock based on expiry dates, batch numbers, and/or FIFO
- Create and manage kits & bundles of products and synchronize with marketplaces.
- Centralized order management dashboard to oversee fulfillment
- Multi-customer order synchronization for 3PL catering to Lazada sellers
- Standardized order processing flow for all orders
- Manage exceptions and special fulfillment flows from Lazada through our powerful rule engine.
- Track the complete order cycle for every order and line item in real-time using the Hopstack platform audit trail
- Download and print shipping labels and invoices generated by Lazada and/or Hopstack, as required
- Automate the delivery of orders to fulfillment centers/customers through integrated 3PL and shipping providers from within the Hopstack platform
- Integrate with 10+ shipping companies to find the best rate for shipping packages
- Use rule engine to enforce shipping conditions, priorities, and fulfillment actions for orders based on preset conditions.
Catalog and Listing Management
- Real-time product listing management on Lazada
- Add, monitor, and edit products and their descriptions within the Hopstack Platform
- Specialized functionalities to update listings on select sales channels
- Easily track the product status and manage listing errors, if any, from Lazada
- Create and manage kits & bundles of products.
Logistics & Warehousing
- Single unified operations process for assigning orders to pickers & packers
- Assign last-mile carriers for orders based on sales channel
- Track the order movement in the warehouse
- Configure User Roles
- Consolidate front-end and back-end processes
- Get real-time logistics updates
Analytics & Reporting
- Manage multiple stores on one dashboard and view monetary metrics in a single currency
- Check high and low-performing products & categories at a glance
- Achieve control & visibility over sellout data
- Track and compare performance between brands, SKUs, and even kits/bundles
- Easily compare the sales performance of 2 or more sales channels for a specific period
Order Returns & Reverse Logistics Management
- View all order return requests within the Hopstack platform
- Automatically implement receiving workflows for returned orders
- Trigger quality control workflows for returned orders to assess the resale quality of products.