Qoo10 is one of the oldest and largest ecommerce marketplaces in Asia that operates in Singapore, China, Indonesia, Hong Kong, Taiwan, and Malaysia. It also operates in India via its subsidiary ShopClues. Qoo10 sells products across a range of categories that include apparel, health and beauty, sporting goods, electronics, and much more. Data suggests that Qoo10 holds the top spot for unique monthly visitors for an e-commerce site in Singapore.
Salient features
Real-time order retrieval from Qoo10 to the Hopstack platform
Catalog management for Qoo10 and other sales channels at once within the Hopstack platform
Multi-customer order synchronization for 3PL providers catering to Qoo10 sellers
Manage returns and exchanges for orders through customers
Track orders status and location even if they are fulfilled by Qoo10
Functions
Inventory Management
Centralize and automatically synchronize inventory
Sync product identifiers like UPC, GBIN, EAN, etc.
Centrally manage buffer stock levels and get alerts for SKUs based on preset conditions
Bulk import a large number of products and SKUs
Real-time monitoring of inventory levels and inventory-related operations
Prioritized dilution of stock based on expiry dates, batch numbers, and/or FIFO
Create and manage kits & bundles of products and synchronize with marketplaces.
Order Management
Centralized order management dashboard to oversee fulfillment
Multi-customer order synchronization for 3PL catering to Qoo10 sellers
Standardized order processing flow for all orders
Manage exceptions and special fulfillment flows from Qoo10 through our powerful rule engine.
Track the complete order cycle for every order and line item in real-time using the Hopstack platform audit trail
Download and print shipping labels and invoices generated by Qoo10 and/or Hopstack, as required
Shipping Management
Automate the delivery of orders to fulfillment centers/customers through integrated 3PL and shipping providers from within the Hopstack platform
Integrate with 10+ shipping companies to find the best rate for shipping packages
Use the rule engine to enforce shipping conditions, priorities, and fulfillment actions for orders based on preset conditions.
Catalog and Listing Management
Real-time product listing management on Qoo10
Add, monitor, and edit products and their descriptions within the Hopstack Platform
Specialized functionalities to update listings on select sales channels
Easily track the product status and manage listing errors, if any, from Qoo10
Create and manage kits & bundles of products.
Logistics & Warehousing
Single unified operations process for assigning orders to pickers & packers
Assign last-mile carriers for orders based on sales channel
Track the order movement in the warehouse
Configure User Roles
Consolidate front-end and back-end processes
Get real-time logistics updates
Analytics & Reporting
Manage multiple stores on one dashboard and view monetary metrics in a single currency
Check high and low-performing products & categories at a glance
Achieve control & visibility over sellout data
Track and compare performance between brands, SKUs, and even kits/bundles
Easily compare the sales performance of 2 or more sales channels for a specific period
Order Returns & Reverse Logistics Management
View all order return requests within the Hopstack platform
Automatically implement receiving workflows for returned orders
Trigger quality control workflows for returned orders to assess the resale quality of products.
