TikTok Shops Seller Center is a comprehensive platform for online store management on TikTok. Active in Asia, Europe, and North America, it is available in 8 regions including Chinese mainland and HK (cross-border only), Indonesia, Malaysia, Thailand, Vietnam, Philippines, Singapore, and 1 region in Europe and North America. The platform offers product management, order fulfillment, and marketing tools to help merchants reach a wider audience and grow their businesses. With TikTok Shops Seller Center, merchants can easily set up and run their online store on TikTok's massive user base.
- Real-time order retrieval from TikTok Shops Seller Center to Hopstack platform
- Catalog management for TikTok Shops Seller Center and other sales channels at once within the Hopstack platform
- Multi-customer order synchronization for 3PL providers catering to TikTok Shops Seller Center sellers
- Manage returns and exchanges for orders through customers
- Track orders status and location even if they are fulfilled by TikTok Shops Seller Center
- Centralize and automatically synchronize inventory
- Sync product identifiers like UPC, GBIN, EAN, etc.
- Centrally manage buffer stock levels and get alerts for SKUs based on preset conditions
- Bulk import large number of products and SKUs
- Real-time monitoring of inventory levels and inventory-related operations
- Prioritized dilution of stock based on expiry dates, batch numbers, and/or FIFO
- Create and manage kits & bundles of products and synchronize with marketplaces.
- Centralized order management dashboard to oversee fulfillment
- Multi-customer order synchronization for 3PL catering to TikTok Shops Seller Center sellers
- Standardized order processing flow for all orders
- Manage exceptions and special fulfillment flows from TikTok Shops Seller Center through our powerful rule engine.
- Track the complete order cycle for every order and line item in real-time using the Hopstack platform audit trail
- Download and print shipping labels and invoices generated by TikTok Shops Seller Center and/or Hopstack, as required
- Automate the delivery of orders to fulfillment centers/customers through integrated 3PL and shipping providers from within the Hopstack platform
- Integrate with 10+ shipping companies to find the best rate for shipping packages
- Use rule engine to enforce shipping conditions, priorities, and fulfillment actions for orders based on preset conditions.
Catalog and Listing Management
- Real-time product listing management on TikTok Shops Seller Center
- Add, monitor, and edit products and their descriptions within the Hopstack Platform
- Specialized functionalities to update listings on select sales channels
- Easily track the product status and manage listing errors, if any, from TikTok Shops Seller Center
- Create and manage kits & bundles of products.
Logistics & Warehousing
- Single unified operations process for assigning orders to pickers & packers
- Assign last-mile carriers for orders based on sales channel
- Track the order movement in the warehouse
- Configure User Roles
- Consolidate front-end and back-end processes
- Get real-time logistics updates