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Daraz is the leading e-commerce marketplace across South Asia. As of 2022, the e-commerce platform has 40M Monthly users and 100K Active Sellers / SMEs. Presently it operates in Pakistan, Bangladesh, Sri Lanka, and Nepal. With 10+ million packages shipped monthly and 50+ million assortments of products. Daraz was fully acquired by Alibaba Group in 2018 as part of the Chinese e-commerce giant's efforts to expand in South Asia.

Salient features

  • Real-time order retrieval from Daraz to the Hopstack platform
  • Catalog management for Daraz and other sales channels at once within the Hopstack platform
  • Multi-customer order synchronization for 3PL providers catering to Daraz sellers
  • Manage returns and exchanges for orders through customers
  • Track orders status and location even if they are fulfilled by Daraz


Inventory Management:

  • Centralize and automatically synchronize inventory
  • Sync product identifiers like UPC, GBIN, EAN, etc.
  • Centrally manage buffer stock levels and get alerts for SKUs based on preset conditions
  • Bulk imports a large number of products and SKUs
  • Real-time monitoring of inventory levels and inventory-related operations
  • Prioritized dilution of stock based on expiry dates, batch numbers, and/or FIFO
  • Create and manage kits & bundles of products and synchronize with marketplaces.

Order Management

  • Centralized order management dashboard to oversee fulfillment
  • Multi-customer order synchronization for 3PL catering to Daraz sellers
  • Standardized order processing flow for all orders
  • Manage exceptions and special fulfillment flows from Daraz through our powerful rule engine.
  • Track the complete order cycle for every order and line item in real-time using the Hopstack platform audit trail
  • Download and print shipping labels and invoices generated by Daraz and/or Hopstack, as required

Shipping Management

  • Automate the delivery of orders to fulfillment centers/customers through integrated 3PL and shipping providers from within the Hopstack platform
  • Integrate with 10+ shipping companies to find the best rate for shipping packages 
  • Use a rule engine to enforce shipping conditions, priorities, and fulfillment actions for orders based on preset conditions.

Catalog and Listing Management

  • Real-time product listing management on Daraz
  • Add, monitor, and edit products and their descriptions within the Hopstack Platform
  • Specialized functionalities to update listings on select sales channels
  • Easily track the product status and manage listing errors, if any, from Daraz
  • Create and manage kits & bundles of products.

Logistics & Warehousing

  • Single unified operations process for assigning orders to pickers & packers
  • Assign last-mile carriers for orders based on sales channel
  • Track the order movement in the warehouse
  • Configure User Roles
  • Consolidate front-end and back-end processes
  • Get real-time logistics updates

Analytics & Reporting

  • Manage multiple stores on one dashboard and view monetary metrics in a single currency
  • Check high and low-performing products & categories at a glance
  • Achieve control & visibility over sellout data
  • Track and compare performance between brands, SKUs, and even kits/bundles
  • Easily compare the sales performance of 2 or more sales channels for a specific period

Order Returns & Reverse Logistics Management

  • View all order return requests within the Hopstack platform
  • Automatically implement receiving workflows for returned orders
  • Trigger quality control workflows for returned orders to assess the resale quality of products.