Amazon is one of the largest online retailers and e-commerce platforms that connects millions of merchants and buyers globally. Amazon also offers various additional services such as cloud computing, entertainment services, artificial intelligence, and more. Amazon’s e-commerce store includes products from a multitude of categories such as clothing, beauty supplies, gourmet food, jewelry, books, movies, electronics, pet supplies, furniture, toys, garden supplies and household goods. The e-commerce platform enables sellers/merchants to sell their products under its Fulfilled-by-Amazon (FBA) and Fulfilled-by-Merchant (FBM) programs.
Salient Features
Manage the product catalog and update product details in real time
Retrieve all orders from Amazon and other sales channels and have them consolidated in one dashboard
Sync inventory details and allocate dynamically based on business rules and needs
Manage order returns and exchanges seamlessly
Enable smooth error-free Fulfilled-by-Amazon (FBA) and Fulfilled-by-Merchant (FBM) operations
Key Integration Functions
Inventory Management
Centralize and automatically synchronize inventory with the Amazon Seller Portal
Sync product identifiers and barcodes like UPC, EAN, ASIN, FNSKU and more
Centrally manage buffer stock levels and get alerts for SKUs based on preset conditions
Bulk import large number of products and SKUs from Amazon
Real-time monitoring of inventory levels and inventory-related operations
Prioritized dilution of stock based on expiry dates, batch numbers, and/or FIFO
Create and manage kits & bundles of products and synchronize with with the Amazon Seller Portal
Order Management
Centralized order management dashboard to oversee fulfillment
Multi-customer order synchronization for 3PL catering to Amazon sellers
Standardized order processing flow for all orders
Manage exceptions and special fulfillment flows from Amazon through our powerful rule engine.
Track the complete order cycle for every order and line item in real-time using the Hopstack platform audit trail
Download and print shipping labels and invoices generated by Amazon and/or Hopstack, as required
Shipping Management
Automate the delivery of Amazon orders to fulfillment centers/customers through integrated 3PL and shipping providers from within the Hopstack platform
Integrate with 10+ shipping companies to find the best rate and delivery times for shipping packages to Amazon customers
Use the Hopstack Rule Engine to enforce shipping conditions, priorities, and fulfillment actions for orders based on preset conditions.
Catalog and Listing Management
Real-time product listing management on Amazon
Add, monitor, and edit products and their descriptions within the Hopstack Platform
Specialized functionalities to update listings on select sales channels
Easily track the product status and manage listing errors, if any, from Amazon
Create and manage kits & bundles of products.
Sync all necessary barcodes associated with the line item/bundle such as ASIN, FNSKU, UPC, EAN, GTIN, MSKU and more.
Analytics & Reporting
Manage multiple stores on one dashboard and view monetary metrics in a single currency
Check high and low-performing products & categories on the Amazon marketplace
Achieve control & visibility over sellout data and sync the same with your Amazon Seller Account
Track and compare performance between brands, SKUs, and even kits/bundles on the Amazon marketplace
Easily compare Amazon’s sales performance with other sales channels for a given period
Order Returns & Reverse Logistics Management
View all order return requests within the Hopstack platform
Automatically implement receiving workflows for returned orders
Trigger quality control workflows for returned orders to assess the resale quality of products.
Amazon FBA/Fulfilled by Amazon
Learn more about the how Hopstack simplifies the process for Prep Centers and FBA Merchants here.
Automate the creation of the shipping plan based on configurable triggers such as inventory levels, time, and more.
Synchronize prepping and packing requirements from Amazon’ seller guidelines and ensure 100% compliance.
Easily on-board FBA sellers and seamlessly create inbound consignments.
Enable merchants to view their inventory and fulfillment activity using Hopstack’s multi-tenant model.
Automate shipping manifest creation with Amazon Partner Carriers and automatically generate and print shipping and box labels.
